FAQs

What does your logo mean?

The Gym Hero logo has been my personal logo since I was seventeen years old and has only gained further significance to me as I've gotten older; it has now become the essence of how I approach my gym philosophy. The "head" represents Knowledge, be that the knowledge that you've accumulated throughout your workout journey or the knowledge that you don't know anything. The "arms" represent both Nutrition and Motivation, while the "body" represents Hard Work.

How do I know what size shirt to order? Do the shirts run small/big?

The shirts are designed to fit true to size. A couple of them could fit a bit snug (especially the women's sizes). If you like your shirts a bit tighter, stay at your normal size. If you're not a fan of the snug fit, I really recommend going up a size or two. Each product page has a picture of a sizing chart. Refer to these charts and any special instructions given per product.

How should I care for my shirts?

The best way to care for your shirts is to turn them inside out and machine or hand wash them on cold. All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. If you want to be extra cautious, dry on low or hang dry.

Do you print your own shirts?

Nope. I wanted to do that initially but then I discovered that I sucked at that. So, I just leave that to the pros. However, I am in charge of all the designs...so, yay!

Will you notify me when you release a new design?

With pleasure. Subscribe to our newsletter, follow us on Instagram or Facebook, or read our blog. We post updates about our products as well as occasional sales and specials.

How long does it take for shirts to arrive?

Standard shipping for orders in the US takes 4-10 business days. Tracking is also made available. Priority takes 1-2 business days.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

How much does shipping cost?

Shipping is $4 initially and increases depending on number of items. We also have free shipping in the continental U.S. for any order over $75.

Will you ship internationally?

We do! If you have any issues with the costs of our international shipping, please let us know. We try very hard to keep those costs as low as possible. Unfortunately, international items will not receive the standard shipping "protein" containers.

What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, and Discover or direct payments. We also accept PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Also, Shopify Payments includes an 128-bit SSL certificate to keep your information secure – the same level of encryption used by large banks around the world.

What is your return policy?

Gym Hero is all about customer satisfaction. At Gym Hero we understand that returns/exchanges will arise and we will do our best to help you out. If, for any reason, you are not satisfied with your purchase please allow us to assist you with your order. We accept unworn and unwashed items within 30 days of delivery on a per item basis. If you wish to make a return please contact us first before sending back your items. If you have further questions please contact us.
Returns should be mailed to:
Gym Hero
Attn. Returns
3750 N. Kedzie Ave
P.O. Box 18355
Chicago, IL 60618
No returns or exchanges after 30 days.

If Superman and the Hulk fought, who would win?

The Hulk. Hands down.

More questions?

For additional information about Gym Hero please use the contact form or email mike@gymherogear.com.